Logging in, accounts, and passwords
Find information regarding how to log in to access shows and streams, create a new account, or set a new password.
Buffering and playback
Find information if you’re having playback issues with our productions on ETC On Demand.
Rentals and subscriptions
Find information on renting and subscribing if you’re having issues accessing your desired streamed production!
Watching a livestream
Interested in watching a livestream event? Here’s a how-to guide with everything you need to know.
Watching on different devices
Want to watch on your TV, desktop, tablet, or phone? Here are instructions on how to do it.
ETC strives to be accessible for all patrons, and most productions will have captions or ASL. Learn more about our accessible options now.
Need more help?
If you’re still in need of some help, don’t worry! You can call our Box Office staff for more assistance. Standard operating hours are Mon-Fri from 9am - 5pm. Box Office staff are on standby during livestream performances.
Call them at (513) 421-3555